Privacy Policy

Last Updated: January 2, 2025

Introduction

Victory Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our marketing communications.

Information We Collect

Contact Information

When you schedule a strategy session or interact with our website, we collect:
NameEmail addressPhone numberBusiness information

Client Onboarding Information

After signing our service agreement, we may collect additional business-related information necessary for service delivery.

Technical Information

We automatically collect certain information when you visit our website, including:

IP addressBrowser typeDevice informationPages viewedTime spent on pagesReferral source

Analytics

We use Google Analytics to understand website usage patterns. This service may collect:
Usage dataGeographic locationDevice informationNavigation patterns

How We Use Your Information

We use collected information to:

Schedule and confirm strategy sessionsProvide requested servicesSend marketing communicationsImprove our website and servicesAnalyze service usageComply with legal obligations

Text Message Marketing and Communications

We participate in A2P-10DLC (Application-to-Person 10-Digit Long Code) messaging and may send you text messages for:

Appointment confirmationsService updatesMarketing messagesAccount notifications

By providing your mobile number, you consent to receive text messages from us. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message.

Email Marketing

We may send marketing emails to keep you informed about:

Service updatesSpecial offersIndustry insightsCompany news

You can unsubscribe from marketing emails at any time using the link provided in each email.

Data Storage and CRM

We store your information in secure Customer Relationship Management (CRM) systems. Access to your information is restricted to authorized personnel only.

Information Sharing

We do not sell your personal information. We may share your information with:

Service providers necessary for our operationsAnalytics providersMarketing platformsAs required by law

Your Rights

You have the right to:

Access your personal informationCorrect inaccurate informationRequest deletion of your informationOpt out of marketing communicationsRequest information about our data practices

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collectedRight to delete personal informationRight to opt-out of the sale of personal informationRight to non-discrimination for exercising privacy rights

Security

We implement appropriate technical and organizational measures to protect your information, including:

EncryptionSecure serversAccess controlsRegular security assessments

Third-Party Advertising

We may use third-party advertising services (Google Ads, Facebook Ads) to display advertisements. These services may use tracking technologies to collect information about your visits to our website and other websites.

Updates to This Policy

We may update this Privacy Policy periodically. The date at the top of this Policy indicates when it was last revised. Continued use of our services after changes indicates acceptance of the updated Policy.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

Victory Solutions
Phone: 517.273.2955

Legal Compliance

This privacy policy complies with applicable U.S. federal and state laws, including:

CAN-SPAM ActTelephone Consumer Protection Act (TCPA)California Consumer Privacy Act (CCPA)Federal Trade Commission regulations